/* Qwanter OS · panel privado de control (site/panel). Mismos tokens que la web;
   los gráficos usan la paleta validada (azul, naranja, aguamarina, ámbar) para
   que el rojo de la marca y los colores de estado nunca se confundan con datos. */

@font-face { font-family: "Urbanist"; font-display: swap; font-weight: 100 900; src: url("../fonts/urbanist-latin-wght-normal.woff2") format("woff2-variations"); unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD; }
@font-face { font-family: "Urbanist"; font-display: swap; font-weight: 100 900; src: url("../fonts/urbanist-latin-ext-wght-normal.woff2") format("woff2-variations"); unicode-range: U+0100-02BA, U+02BD-02C5, U+02C7-02CC, U+02CE-02D7, U+02DD-02FF, U+1D00-1DBF, U+1E00-1E9F, U+1EF2-1EFF, U+2020, U+20A0-20AB, U+20AD-20C0, U+2113, U+2C60-2C7F, U+A720-A7FF; }
@font-face { font-family: "Geist Mono"; font-display: swap; font-weight: 100 900; src: url("../fonts/geist-mono-latin-wght-normal.woff2") format("woff2-variations"); unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD; }
@font-face { font-family: "Instrument Serif"; font-style: italic; font-display: swap; font-weight: 400; src: url("../fonts/instrument-serif-latin-400-italic.woff2") format("woff2"); unicode-range: U+0000-00FF, U+0131, U+0152-0153, U+02BB-02BC, U+02C6, U+02DA, U+02DC, U+0304, U+0308, U+0329, U+2000-206F, U+20AC, U+2122, U+2191, U+2193, U+2212, U+2215, U+FEFF, U+FFFD; }

:root {
  color-scheme: dark;
  --font-sans: "Urbanist", system-ui, sans-serif;
  --font-serif: "Instrument Serif", Georgia, serif;
  --font-mono: "Geist Mono", ui-monospace, monospace;
  --page: #050506;
  --base: #0c0c0e;
  --raised: #141416;
  --elevated: #1b1b1d;
  --text: #efeff1;
  --body: #d4d4d6;
  --soft: #bebec0;
  --muted: #969698;
  --faint: #8a8a8c;
  --accent: #e0384b;
  --rose: #f3b6bd;
  --line: rgb(255 255 255 / 0.08);
  --line-strong: rgb(255 255 255 / 0.14);
  --ease: cubic-bezier(0.2, 0.8, 0.2, 1);
  /* Datos (paleta categórica validada para fondo oscuro, orden fijo) */
  --s1: #3987e5;
  --s2: #d95926;
  --s3: #199e70;
  --s4: #c98500;
  /* Escala ordinal de un solo tono (embudos, cohortes) */
  --q1: #184f95; --q2: #1c5cab; --q3: #256abf; --q4: #2a78d6; --q5: #3987e5; --q6: #5598e7; --q7: #86b6ef;
  /* Estado: siempre con icono y texto */
  --good: #0ca30c;
  --warning: #fab219;
  --serious: #ec835a;
  --critical: #d03b3b;
}

*, *::before, *::after { box-sizing: border-box; }
* { margin: 0; padding: 0; }
ul, ol { list-style: none; }
a { color: inherit; text-decoration: none; }
button, input, select, textarea { font: inherit; color: inherit; }
img, svg { display: block; }
html { background: var(--page); }
body { min-height: 100svh; font-family: var(--font-sans); font-size: 14px; line-height: 1.45; color: var(--body); background: var(--page); -webkit-font-smoothing: antialiased; }
:focus-visible { outline: 2px solid var(--rose); outline-offset: 2px; border-radius: 6px; }
.skip { position: absolute; left: -999px; top: 8px; z-index: 100; padding: 8px 14px; border-radius: 999px; background: #fff; color: #000; font-weight: 600; }
.skip:focus { left: 8px; }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; }
kbd { display: inline-grid; place-items: center; min-width: 20px; height: 20px; padding: 0 5px; border-radius: 5px; border: 1px solid var(--line-strong); font-family: var(--font-mono); font-size: 10.5px; color: var(--muted); }

/* ---------- Estructura: barra lateral + contenido ---------- */
.os { display: grid; grid-template-columns: 248px minmax(0, 1fr); min-height: 100svh; }
.side {
  position: sticky; top: 0; height: 100svh; display: flex; flex-direction: column;
  border-right: 1px solid var(--line); background: var(--base);
}
.side-head { display: flex; align-items: center; justify-content: space-between; height: 60px; padding: 0 16px 0 18px; }
.side-brand { display: flex; align-items: center; gap: 10px; font-size: 16px; font-weight: 600; color: #fff; }
.side-brand b { font-family: var(--font-mono); font-size: 11px; font-weight: 500; padding: 2px 6px; border-radius: 6px; background: rgb(224 56 75 / 0.16); color: var(--rose); }
.side-nav { flex: 1; overflow-y: auto; padding: 6px 10px 16px; }
.nav-group + .nav-group { margin-top: 14px; }
.nav-label { padding: 6px 10px; font-family: var(--font-mono); font-size: 10.5px; letter-spacing: 0.12em; text-transform: uppercase; color: var(--faint); }
.nav-link { display: flex; align-items: center; gap: 10px; padding: 8px 10px; border-radius: 10px; font-size: 14px; color: var(--soft); transition: background 160ms, color 160ms; }
.nav-link svg { flex-shrink: 0; opacity: 0.7; }
.nav-link:hover { background: rgb(255 255 255 / 0.04); color: #fff; }
.nav-link[aria-current="page"] { background: rgb(255 255 255 / 0.07); color: #fff; }
.nav-link[aria-current="page"] svg { opacity: 1; color: var(--rose); }
.nav-count { margin-left: auto; font-family: var(--font-mono); font-size: 11px; color: var(--faint); }
.side-foot { display: flex; align-items: center; gap: 10px; padding: 14px 18px; border-top: 1px solid var(--line); font-size: 12px; color: var(--muted); }
.side-foot b { display: block; font-size: 13.5px; color: #fff; }
.avatar { flex-shrink: 0; width: 28px; height: 28px; border-radius: 50%; overflow: hidden; background: var(--elevated); }
.avatar img { width: 100%; height: 100%; object-fit: cover; }
.side .side-close, .top .menu-btn, .side-scrim { display: none; }

.main { min-width: 0; padding: 0 28px 64px; }
.top { position: sticky; top: 0; z-index: 20; display: flex; align-items: center; gap: 16px; min-height: 72px; padding: 12px 0; background: rgb(5 5 6 / 0.88); -webkit-backdrop-filter: blur(16px); backdrop-filter: blur(16px); }
.top-title { min-width: 0; margin-right: auto; }
.crumb { font-family: var(--font-mono); font-size: 11px; letter-spacing: 0.08em; text-transform: uppercase; color: var(--faint); }
.top h1 { font-size: 22px; font-weight: 600; letter-spacing: -0.02em; color: #fff; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.icon-btn { display: grid; place-items: center; width: 36px; height: 36px; border-radius: 10px; border: 0; background: none; color: var(--soft); cursor: pointer; }
.icon-btn:hover { background: rgb(255 255 255 / 0.06); color: #fff; }
.search { display: flex; align-items: center; gap: 10px; height: 38px; width: 280px; padding: 0 8px 0 12px; border-radius: 10px; border: 1px solid var(--line-strong); background: var(--raised); color: var(--muted); cursor: pointer; text-align: left; }
.search span { flex: 1; }
.search:hover { border-color: rgb(255 255 255 / 0.24); color: var(--soft); }
.range { display: flex; padding: 3px; border-radius: 10px; border: 1px solid var(--line-strong); background: var(--raised); }
.range button { height: 30px; padding: 0 12px; white-space: nowrap; border: 0; border-radius: 7px; background: none; font-size: 13px; color: var(--muted); cursor: pointer; }
.range button[aria-pressed="true"] { background: rgb(255 255 255 / 0.1); color: #fff; }
.demo-note { display: block; margin: 4px 0 20px; padding: 10px 14px; border-radius: 12px; border: 1px solid rgb(250 178 25 / 0.25); background: rgb(250 178 25 / 0.06); font-size: 13px; color: var(--soft); }
.demo-note a { color: #fff; text-decoration: underline; text-underline-offset: 3px; }
.pill-warn { display: inline-block; margin-right: 8px; padding: 2px 8px; border-radius: 999px; background: rgb(250 178 25 / 0.16); font-family: var(--font-mono); font-size: 10.5px; letter-spacing: 0.06em; text-transform: uppercase; color: var(--warning); }

/* ---------- Rejilla de tarjetas ---------- */
.view:focus { outline: none; }
.view { animation: view-in 280ms var(--ease); }
@keyframes view-in { from { opacity: 0; transform: translateY(6px); } }
.grid { display: grid; grid-template-columns: repeat(12, minmax(0, 1fr)); gap: 14px; }
.grid + .grid, .grid + .section-h, .section-h + .grid { margin-top: 14px; }
.grid.kpis { grid-template-columns: repeat(auto-fit, minmax(168px, 1fr)); }
.grid.kpis > * { grid-column: auto; }
.c3 { grid-column: span 3; } .c4 { grid-column: span 4; } .c5 { grid-column: span 5; } .c6 { grid-column: span 6; }
.c7 { grid-column: span 7; } .c8 { grid-column: span 8; } .c12 { grid-column: span 12; }
.card { min-width: 0; padding: 18px; border-radius: 16px; border: 1px solid var(--line); background: var(--base); }
.card-h { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; margin-bottom: 14px; }
.card-h h2 { font-size: 15px; font-weight: 600; color: #fff; }
.card-h p { font-size: 12px; color: var(--faint); }
.src { font-family: var(--font-mono); font-size: 10.5px; color: var(--faint); white-space: nowrap; }
.section-h { margin-top: 28px; font-family: var(--font-mono); font-size: 11px; letter-spacing: 0.12em; text-transform: uppercase; color: var(--faint); }
.hello { display: flex; flex-wrap: wrap; align-items: end; justify-content: space-between; gap: 12px; margin-bottom: 18px; }
.hello h2 { font-size: clamp(26px, 3vw, 34px); font-weight: 600; letter-spacing: -0.03em; color: #fff; }
.hello h2 em { font-family: var(--font-serif); font-weight: 400; color: var(--rose); }
.hello p { color: var(--muted); }
.live { display: inline-flex; align-items: center; gap: 8px; padding: 6px 12px; border-radius: 999px; border: 1px solid var(--line-strong); font-size: 12.5px; color: var(--soft); }
.live i { width: 8px; height: 8px; border-radius: 50%; background: var(--good); box-shadow: 0 0 0 0 rgb(12 163 12 / 0.6); animation: live 2s infinite; }
@keyframes live { 70% { box-shadow: 0 0 0 8px rgb(12 163 12 / 0); } 100% { box-shadow: 0 0 0 0 rgb(12 163 12 / 0); } }

/* Indicador (stat tile): cifra grande, variación con flecha y texto, sparkline. */
.kpi { display: flex; flex-direction: column; gap: 6px; }
.kpi-l { font-size: 12.5px; color: var(--muted); }
.kpi-v { font-size: 28px; font-weight: 600; letter-spacing: -0.03em; line-height: 1.1; color: #fff; font-variant-numeric: tabular-nums; white-space: nowrap; }
.kpi-row { display: grid; gap: 8px; }
.delta { font-size: 12px; font-weight: 600; white-space: nowrap; }
.delta.up { color: #6fd08c; } .delta.down { color: #f08a8a; } .delta.flat { color: var(--muted); }
.delta > span { color: var(--faint); font-weight: 400; }
.kpi .delta { white-space: normal; }
.spark { width: 100%; height: 30px; }
.spark path { fill: none; stroke: var(--s1); stroke-width: 2; stroke-linejoin: round; stroke-linecap: round; vector-effect: non-scaling-stroke; }
.spark .area { fill: rgb(57 135 229 / 0.12); stroke: none; }

/* ---------- Gráficos ---------- */
.chart { position: relative; width: 100%; }
.chart svg { width: 100%; height: auto; overflow: visible; }
.grid-l { stroke: rgb(255 255 255 / 0.06); stroke-width: 1; }
.axis-t { fill: var(--faint); font-family: var(--font-mono); font-size: 10.5px; }
.line { fill: none; stroke-width: 2; stroke-linejoin: round; stroke-linecap: round; }
.area { opacity: 0.14; }
.cross { stroke: rgb(255 255 255 / 0.35); stroke-width: 1; stroke-dasharray: 3 3; }
.dot { stroke: var(--base); stroke-width: 2; }
.col { transition: opacity 160ms; }
.chart:hover .col:not(.is-hot) { opacity: 0.55; }
.legend { display: flex; flex-wrap: wrap; gap: 6px 16px; margin-bottom: 10px; font-size: 12.5px; color: var(--soft); }
.legend span { display: inline-flex; align-items: center; gap: 7px; }
.legend i { width: 10px; height: 10px; border-radius: 3px; }
.tip {
  position: fixed; z-index: 90; pointer-events: none; min-width: 120px; padding: 9px 11px; border-radius: 10px;
  border: 1px solid var(--line-strong); background: rgb(20 20 22 / 0.97); box-shadow: 0 12px 32px rgb(0 0 0 / 0.5);
  font-size: 12px; color: var(--soft);
}
.tip b { display: block; margin-bottom: 4px; font-size: 11px; font-family: var(--font-mono); font-weight: 500; color: var(--faint); }
.tip p { display: flex; align-items: center; gap: 7px; }
.tip p i { width: 8px; height: 8px; border-radius: 2px; }
.tip p em { margin-left: auto; padding-left: 12px; font-style: normal; font-weight: 600; color: #fff; font-variant-numeric: tabular-nums; }

/* Lista de barras horizontales con valor visible */
.bars { display: grid; gap: 10px; }
.bar-row { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 4px 12px; font-size: 13px; }
.bar-row span { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: var(--soft); }
.bar-row b { font-weight: 600; color: #fff; font-variant-numeric: tabular-nums; }
.bar-row small { margin-left: 6px; font-weight: 400; color: var(--faint); }
.bar-track { grid-column: 1 / -1; height: 8px; border-radius: 4px; background: rgb(255 255 255 / 0.05); }
.bar-fill { height: 100%; border-radius: 4px; background: var(--s1); transform-origin: 0 50%; animation: grow 700ms var(--ease) both; }
@keyframes grow { from { transform: scaleX(0); } }

/* Embudo: escala ordinal de un solo tono, conversión entre pasos */
.funnel { display: grid; gap: 8px; }
.f-row { display: grid; grid-template-columns: 110px minmax(0, 1fr) 56px; align-items: center; gap: 12px; font-size: 13px; }
.f-row > span { color: var(--soft); }
/* La cifra va fuera de la barra: así se lee aunque la barra sea muy corta. */
.f-track { display: flex; align-items: center; gap: 8px; min-width: 0; }
.f-bar { flex-shrink: 0; height: 26px; min-width: 4px; border-radius: 0 6px 6px 0; animation: grow 700ms var(--ease) both; transform-origin: 0 50%; }
.f-track b { font-size: 12.5px; font-weight: 600; color: #fff; font-variant-numeric: tabular-nums; white-space: nowrap; }
.f-row em { font-style: normal; font-size: 12px; color: var(--muted); text-align: right; font-variant-numeric: tabular-nums; }

/* Cohortes: celdas de un tono, la cifra siempre escrita */
.cohort { width: 100%; border-collapse: separate; border-spacing: 3px; font-size: 12px; font-variant-numeric: tabular-nums; }
.cohort th { padding: 4px 6px; font-family: var(--font-mono); font-size: 10.5px; font-weight: 500; color: var(--faint); text-align: left; white-space: nowrap; }
.cohort td { height: 30px; padding: 0 6px; border-radius: 5px; text-align: center; color: #fff; }
.cohort td.empty { background: rgb(255 255 255 / 0.02); }

/* Estado del sistema: barras de 90 días */
.uptime { display: grid; grid-template-columns: repeat(90, 1fr); gap: 2px; height: 28px; margin-top: 8px; }
.uptime i { border-radius: 2px; background: var(--good); opacity: 0.85; }
.uptime i.warn { background: var(--warning); } .uptime i.bad { background: var(--critical); }
.svc { padding: 14px 0; border-top: 1px solid var(--line); }
.svc:first-child { border-top: 0; padding-top: 0; }
.svc-h { display: flex; align-items: center; justify-content: space-between; gap: 10px; font-size: 13.5px; color: #fff; }
.svc-h small { font-family: var(--font-mono); font-size: 11px; color: var(--faint); }

/* Estados y etiquetas: icono + texto, nunca color solo */
.st { display: inline-flex; align-items: center; gap: 6px; font-size: 12.5px; white-space: nowrap; }
.st::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: currentColor; }
.st.good { color: #6fd08c; } .st.warning { color: var(--warning); } .st.serious { color: var(--serious); } .st.critical { color: #f08a8a; } .st.off { color: var(--faint); }
.st.off::before { background: none; border: 1.5px solid currentColor; }
.chip { display: inline-flex; align-items: center; height: 22px; padding: 0 8px; border-radius: 999px; border: 1px solid var(--line-strong); font-size: 11.5px; color: var(--soft); white-space: nowrap; }
.chip.seg-lista { border-color: rgb(57 135 229 / 0.45); color: #9cc4f2; }
.chip.seg-alfa { border-color: rgb(25 158 112 / 0.5); color: #7fd3b2; }
.chip.seg-cliente { border-color: rgb(201 133 0 / 0.5); color: #e7bf6a; }
.chip.seg-inversor { border-color: rgb(217 89 38 / 0.5); color: #f0a07e; }
.chip.seg-prensa { border-color: rgb(255 255 255 / 0.25); color: var(--soft); }

/* Alertas y actividad */
.feed { display: grid; }
.feed li { display: grid; grid-template-columns: 28px minmax(0, 1fr) auto; gap: 10px; align-items: start; padding: 10px 0; border-top: 1px solid var(--line); font-size: 13px; }
.feed li:first-child { border-top: 0; padding-top: 0; }
.feed .ico { display: grid; place-items: center; width: 28px; height: 28px; border-radius: 8px; background: rgb(255 255 255 / 0.05); color: var(--soft); }
.feed b { color: #fff; font-weight: 600; }
.feed p { color: var(--muted); font-size: 12.5px; }
.feed time { font-family: var(--font-mono); font-size: 11px; color: var(--faint); white-space: nowrap; }
.alert { display: flex; gap: 10px; padding: 12px; border-radius: 12px; border: 1px solid var(--line); background: var(--raised); font-size: 13px; }
.alert + .alert { margin-top: 8px; }
.alert b { display: block; color: #fff; }
.alert p { color: var(--muted); font-size: 12.5px; }
.alert .st { align-self: flex-start; }
.goal + .goal { margin-top: 14px; }
.goal-h { display: flex; justify-content: space-between; font-size: 13px; color: var(--soft); }
.goal-h b { color: #fff; font-variant-numeric: tabular-nums; }
.goal-t { height: 6px; margin-top: 7px; border-radius: 3px; background: rgb(255 255 255 / 0.06); }
.goal-t i { display: block; height: 100%; border-radius: 3px; background: var(--s3); animation: grow 800ms var(--ease) both; transform-origin: 0 50%; }

/* ---------- Tablas (CRM, páginas, soporte) ---------- */
.toolbar { display: flex; flex-wrap: wrap; align-items: center; gap: 10px; margin-bottom: 14px; }
.tabs { display: flex; gap: 4px; overflow-x: auto; scrollbar-width: none; }
.tabs button { flex-shrink: 0; display: inline-flex; align-items: center; gap: 7px; height: 34px; padding: 0 12px; border-radius: 9px; border: 1px solid transparent; background: none; font-size: 13px; color: var(--muted); cursor: pointer; }
.tabs button:hover { color: #fff; }
.tabs button[aria-pressed="true"] { border-color: var(--line-strong); background: var(--raised); color: #fff; }
.tabs button small { font-family: var(--font-mono); font-size: 11px; color: var(--faint); }
.filter { height: 34px; width: 220px; padding: 0 12px; border-radius: 9px; border: 1px solid var(--line-strong); background: var(--raised); }
.filter::placeholder { color: var(--faint); }
.toolbar .spacer { flex: 1; }
.btn { display: inline-flex; align-items: center; gap: 8px; height: 34px; padding: 0 14px; border-radius: 9px; border: 1px solid var(--line-strong); background: var(--raised); font-size: 13px; font-weight: 600; color: #fff; cursor: pointer; }
.btn:hover { border-color: rgb(255 255 255 / 0.28); }
.btn[disabled] { opacity: 0.5; cursor: not-allowed; }
.btn-primary { background: #fff; border-color: #fff; color: #000; }
.table-wrap { overflow-x: auto; margin: 0 -18px; padding: 0 18px; }
.table { width: 100%; border-collapse: collapse; font-size: 13px; }
.table th { padding: 8px 10px; border-bottom: 1px solid var(--line); font-family: var(--font-mono); font-size: 10.5px; font-weight: 500; letter-spacing: 0.06em; text-transform: uppercase; color: var(--faint); text-align: left; white-space: nowrap; }
.table td { padding: 11px 10px; border-bottom: 1px solid var(--line); white-space: nowrap; color: var(--soft); }
.table td.num, .table th.num { text-align: right; font-variant-numeric: tabular-nums; }
.table tbody tr { cursor: default; transition: background 120ms; }
.table tbody tr.is-link { cursor: pointer; }
.table tbody tr.is-link:hover, .table tbody tr.is-link:focus-visible { background: rgb(255 255 255 / 0.03); }
.person { display: flex; align-items: center; gap: 10px; }
.person i { display: grid; place-items: center; width: 28px; height: 28px; border-radius: 50%; font-style: normal; font-size: 11px; font-weight: 700; color: #fff; }
.person b { display: block; color: #fff; font-weight: 600; }
.person small { color: var(--faint); font-size: 12px; }
.score { display: inline-flex; align-items: center; gap: 8px; }
.score i { width: 40px; height: 5px; border-radius: 3px; background: rgb(255 255 255 / 0.08); overflow: hidden; }
.score i::after { content: ""; display: block; width: var(--w); height: 100%; background: var(--s1); }
.empty-row td { padding: 28px; text-align: center; color: var(--faint); }

/* Kanban del CRM */
.kanban { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(220px, 1fr); gap: 12px; overflow-x: auto; padding-bottom: 6px; }
.lane { min-width: 0; padding: 10px; border-radius: 14px; background: var(--raised); border: 1px solid var(--line); }
.lane-h { display: flex; justify-content: space-between; padding: 4px 4px 10px; font-size: 12.5px; font-weight: 600; color: #fff; }
.lane-h small { font-family: var(--font-mono); color: var(--faint); font-weight: 400; }
.lane-card { display: grid; gap: 6px; width: 100%; padding: 10px; border-radius: 10px; border: 1px solid var(--line); background: var(--base); text-align: left; cursor: pointer; }
.lane-card + .lane-card { margin-top: 8px; }
.lane-card:hover { border-color: var(--line-strong); }
.lane-card p { font-size: 12px; color: var(--faint); }

/* ---------- Ficha (drawer) y paleta de comandos ---------- */
dialog { color: inherit; }
dialog::backdrop { background: rgb(0 0 0 / 0.55); -webkit-backdrop-filter: blur(3px); backdrop-filter: blur(3px); }
.drawer { margin: 0 0 0 auto; width: min(460px, 100vw); max-width: none; height: 100dvh; max-height: none; border: 0; border-left: 1px solid var(--line-strong); background: var(--base); }
.drawer[open] { animation: drawer-in 300ms var(--ease); }
@keyframes drawer-in { from { transform: translateX(40px); opacity: 0; } }
.drawer-box { display: flex; flex-direction: column; gap: 18px; padding: 22px; }
.drawer-top { display: flex; align-items: start; justify-content: space-between; gap: 12px; }
.drawer-top .person i { width: 48px; height: 48px; font-size: 16px; }
.drawer h2 { font-size: 20px; font-weight: 600; color: #fff; }
.facts { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
.facts div { padding: 10px 12px; border-radius: 10px; background: var(--raised); }
.facts small { display: block; font-size: 11px; color: var(--faint); }
.facts b { font-size: 14px; color: #fff; font-weight: 600; }
.timeline { display: grid; gap: 0; }
.timeline li { position: relative; padding: 0 0 14px 20px; font-size: 13px; color: var(--soft); }
.timeline li::before { content: ""; position: absolute; left: 4px; top: 6px; width: 7px; height: 7px; border-radius: 50%; background: var(--s1); }
.timeline li::after { content: ""; position: absolute; left: 7px; top: 16px; bottom: 0; width: 1px; background: var(--line-strong); }
.timeline li:last-child::after { display: none; }
.timeline time { display: block; font-family: var(--font-mono); font-size: 11px; color: var(--faint); }
.note { width: 100%; min-height: 80px; padding: 10px 12px; border-radius: 10px; border: 1px solid var(--line-strong); background: var(--raised); resize: vertical; }
.drawer-actions { display: flex; flex-wrap: wrap; gap: 8px; }
.h3 { font-family: var(--font-mono); font-size: 10.5px; letter-spacing: 0.12em; text-transform: uppercase; color: var(--faint); margin-bottom: 8px; }

.palette { margin: 12vh auto auto; width: min(560px, calc(100vw - 32px)); max-width: none; border: 1px solid var(--line-strong); border-radius: 16px; background: var(--base); box-shadow: 0 30px 80px rgb(0 0 0 / 0.6); }
.palette[open] { animation: view-in 200ms var(--ease); }
.palette input { width: 100%; height: 52px; padding: 0 18px; border: 0; border-bottom: 1px solid var(--line); background: none; font-size: 15px; outline: none; }
.palette-list { max-height: 50vh; overflow-y: auto; padding: 6px; }
.palette-list li { display: flex; align-items: center; gap: 10px; padding: 9px 12px; border-radius: 9px; font-size: 14px; color: var(--soft); cursor: pointer; }
.palette-list li small { margin-left: auto; font-size: 11.5px; color: var(--faint); }
.palette-list li[aria-selected="true"] { background: rgb(255 255 255 / 0.07); color: #fff; }
.palette-list .p-label { padding: 8px 12px 4px; font-family: var(--font-mono); font-size: 10.5px; letter-spacing: 0.1em; text-transform: uppercase; color: var(--faint); cursor: default; }
.palette-foot { display: flex; gap: 6px; align-items: center; padding: 10px 14px; border-top: 1px solid var(--line); font-size: 11.5px; color: var(--faint); }

/* Fuentes de datos */
.sources { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 12px; }
.source { display: flex; flex-direction: column; gap: 10px; padding: 16px; border-radius: 14px; border: 1px solid var(--line); background: var(--base); }
.source h3 { font-size: 14.5px; color: #fff; }
.source p { font-size: 12.5px; color: var(--muted); }
.source .feeds { display: flex; flex-wrap: wrap; gap: 4px; }
.source .btn { margin-top: auto; align-self: flex-start; }

/* ---------- Responsive ---------- */
@media (max-width: 1180px) {
  .c3 { grid-column: span 6; } .c4, .c5 { grid-column: span 6; } .c7, .c8 { grid-column: span 12; } .c6 { grid-column: span 12; }
  .search { width: auto; } .search span, .search kbd { display: none; }
}
@media (max-width: 900px) {
  .os { grid-template-columns: minmax(0, 1fr); }
  .side { position: fixed; inset: 0 auto 0 0; z-index: 60; width: 272px; transform: translateX(-100%); transition: transform 280ms var(--ease); }
  .os.side-open .side { transform: none; }
  .side .side-close, .top .menu-btn { display: grid; }
  .side-scrim { position: fixed; inset: 0; z-index: 55; background: rgb(0 0 0 / 0.5); }
  .os.side-open .side-scrim { display: block; }
  .main { padding: 0 16px 48px; }
  .top { gap: 8px; min-height: 64px; }
  .top h1 { font-size: 18px; }
}
@media (max-width: 640px) {
  .grid { grid-template-columns: minmax(0, 1fr); }
  .grid > * { grid-column: auto; }
  .range button { padding: 0 8px; font-size: 12px; }
  .crumb { display: none; }
  .grid.kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px; }
  .kpi .delta span { display: none; }
  .hello { margin-bottom: 14px; }
  .kpi-v { font-size: 21px; }
  .kpi { padding: 14px; }
  .f-row { grid-template-columns: 88px minmax(0, 1fr) 48px; gap: 8px; }
  .filter { width: 100%; }
  .card { padding: 16px; }
  .table-wrap { margin: 0 -16px; padding: 0 16px; }
}
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation: none !important; transition: none !important; }
}

/* Conectar una fuente: pasos y clave del panel */
.setup { border-color: rgb(57 135 229 / 0.3); }
.steps { display: grid; gap: 10px; counter-reset: step; }
.steps li { position: relative; padding-left: 34px; font-size: 13.5px; line-height: 1.5; color: var(--soft); counter-increment: step; }
.steps li::before { content: counter(step); position: absolute; left: 0; top: -1px; display: grid; place-items: center; width: 22px; height: 22px; border-radius: 50%; background: rgb(57 135 229 / 0.16); font-family: var(--font-mono); font-size: 11px; color: #9cc4f2; }
.steps b { color: #fff; }
code { padding: 1px 6px; border-radius: 5px; background: rgb(255 255 255 / 0.06); font-family: var(--font-mono); font-size: 0.88em; color: var(--text); }
.key-form { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 6px 8px; margin-bottom: 18px; padding: 14px; border-radius: 12px; background: var(--raised); }
.key-form label { grid-column: 1 / -1; font-size: 12.5px; color: var(--soft); }
.key-form input { height: 36px; padding: 0 12px; border-radius: 9px; border: 1px solid var(--line-strong); background: var(--base); }
.key-form p { grid-column: 1 / -1; font-size: 12px; color: var(--faint); }
.empty { font-size: 13px; color: var(--faint); }
.journey { display: flex; flex-wrap: wrap; gap: 6px; }
.journey li { display: grid; gap: 1px; padding: 6px 10px; border-radius: 9px; border: 1px solid var(--line); background: var(--raised); font-family: var(--font-mono); font-size: 11.5px; color: #fff; }
.journey li small { font-family: var(--font-sans); font-size: 10.5px; color: var(--faint); }
.journey li:last-child { border-color: rgb(25 158 112 / 0.5); }

/* Introducción de cada módulo */
.intro { margin: -6px 0 18px; max-width: 860px; font-size: 14px; line-height: 1.55; color: var(--soft); }
.intro details { margin-top: 6px; }
.intro summary { display: inline-flex; align-items: center; gap: 6px; font-size: 13px; color: var(--rose); cursor: pointer; list-style: none; }
.intro summary::-webkit-details-marker { display: none; }
.intro summary::after { content: "+"; font-family: var(--font-mono); }
.intro details[open] summary::after { content: "−"; }
.intro details p { margin-top: 6px; padding: 10px 14px; border-left: 2px solid var(--rose); background: rgb(255 255 255 / 0.02); border-radius: 0 10px 10px 0; color: var(--soft); }

/* «?» de cada tarjeta e indicador */
.card-tools { display: flex; align-items: center; gap: 10px; flex-shrink: 0; }
.kpi-top { display: flex; align-items: center; justify-content: space-between; gap: 8px; }
.why { position: relative; }
.why summary {
  display: grid; place-items: center; width: 22px; height: 22px; border-radius: 50%; border: 1px solid var(--line-strong);
  font-family: var(--font-mono); font-size: 11px; color: var(--muted); cursor: pointer; list-style: none; transition: color 160ms, border-color 160ms, background 160ms;
}
.why summary::-webkit-details-marker { display: none; }
.why summary:hover, .why[open] summary { color: #fff; border-color: rgb(255 255 255 / 0.35); background: rgb(255 255 255 / 0.06); }
.why-pop {
  position: absolute; right: 0; top: 30px; z-index: 40; width: min(320px, calc(100vw - 32px)); padding: 14px 16px;
  border-radius: 14px; border: 1px solid var(--line-strong); background: rgb(20 20 22 / 0.98); box-shadow: 0 20px 50px rgb(0 0 0 / 0.55);
  font-size: 13px; line-height: 1.5; color: var(--soft); text-align: left; animation: view-in 180ms var(--ease);
}
.why-t { margin-bottom: 8px; font-weight: 600; color: #fff; }
.why-pop dl { display: grid; gap: 8px; }
.why-pop dt { font-family: var(--font-mono); font-size: 10.5px; letter-spacing: 0.08em; text-transform: uppercase; color: var(--faint); }
.why-pop .is-good dt { color: #6fd08c; }
.why-pop .is-bad dt { color: #f08a8a; }
.verdict { margin-top: 2px; font-size: 12px; white-space: normal; }

/* ---------- Bandeja de soporte ---------- */
.inbox-card { margin-top: 14px; }
.inbox-card .tabs { margin-bottom: 12px; }
.inbox { display: grid; grid-template-columns: 340px minmax(0, 1fr); gap: 14px; min-height: 480px; }
.inbox-list { display: grid; align-content: start; gap: 6px; max-height: 620px; overflow-y: auto; }
.ticket { display: grid; gap: 5px; width: 100%; padding: 12px; border-radius: 12px; border: 1px solid var(--line); background: var(--raised); text-align: left; cursor: pointer; transition: border-color 160ms, background 160ms; }
.ticket:hover { border-color: var(--line-strong); }
.ticket.is-sel { border-color: rgb(57 135 229 / 0.6); background: rgb(57 135 229 / 0.08); }
.ticket-h { display: flex; justify-content: space-between; gap: 8px; font-size: 13px; }
.ticket-h b { color: #fff; font-weight: 600; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ticket-h time { flex-shrink: 0; font-family: var(--font-mono); font-size: 10.5px; color: var(--faint); }
.ticket-s { font-size: 13px; color: var(--soft); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ticket-tags { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; }
.inbox-detail { display: flex; flex-direction: column; gap: 16px; min-width: 0; padding: 18px; border-radius: 14px; border: 1px solid var(--line); background: var(--base); }
.ticket-top { display: flex; justify-content: space-between; align-items: start; gap: 12px; }
.ticket-top h3 { font-size: 17px; font-weight: 600; color: #fff; }
.ticket-top p { margin-top: 2px; font-size: 12.5px; color: var(--faint); }
.ai-box { padding: 14px; border-radius: 12px; border: 1px solid rgb(57 135 229 / 0.3); background: rgb(57 135 229 / 0.06); font-size: 13px; color: var(--soft); }
.ai-box p + p { margin-top: 6px; }
.ai-box b { color: #fff; }
.ai-facts { display: flex; flex-wrap: wrap; gap: 8px 18px; margin-bottom: 10px; }
.ai-facts span { display: grid; font-size: 13px; color: #fff; }
.ai-facts small { font-size: 10.5px; color: var(--faint); }
.mail { padding: 12px 14px; border-left: 2px solid var(--line-strong); font-size: 13.5px; line-height: 1.55; color: var(--soft); }
.reply { min-height: 150px; font-size: 13.5px; line-height: 1.55; color: var(--text); }
.sign { margin-top: 6px; font-size: 12px; color: var(--faint); }
.rules { display: grid; gap: 10px; }
.rules li { display: grid; grid-template-columns: 130px minmax(0, 1fr); gap: 10px; align-items: start; font-size: 13px; color: var(--soft); }
.toast { position: fixed; left: 50%; bottom: 24px; z-index: 95; padding: 10px 16px; border-radius: 999px; border: 1px solid var(--line-strong); background: rgb(20 20 22 / 0.97); font-size: 13px; color: #fff; opacity: 0; transform: translate(-50%, 10px); transition: opacity 200ms, transform 260ms var(--ease); pointer-events: none; }
.toast.is-on { opacity: 1; transform: translate(-50%, 0); }

/* ---------- Asistente IA ---------- */
.assistant { display: grid; grid-template-columns: 300px minmax(0, 1fr); gap: 14px; }
.ai-side { padding: 20px; border-radius: 16px; border: 1px solid var(--line); background: var(--base); }
.ai-side .rules li { grid-template-columns: 1fr; gap: 4px; }
.ai-orb { position: relative; width: 220px; aspect-ratio: 1; margin: 0 auto; }
.ai-orb img, .ai-orb canvas { position: absolute; inset: 0; width: 100%; height: 100%; }
.ai-orb img { border-radius: 50%; transition: opacity 600ms; }
.ai-orb img.is-hidden { opacity: 0; }
.ai-state { display: flex; justify-content: center; align-items: center; gap: 8px; margin-top: 10px; font-family: var(--font-mono); font-size: 11.5px; color: var(--soft); }
.ai-state i { width: 7px; height: 7px; border-radius: 50%; background: var(--accent); animation: blink 1.4s infinite; }
@keyframes blink { 50% { opacity: 0.3; } }
.chat-box { display: flex; flex-direction: column; min-height: 560px; padding: 18px; border-radius: 16px; border: 1px solid var(--line); background: var(--base); }
.chat-log { flex: 1; display: flex; flex-direction: column; gap: 12px; max-height: 520px; overflow-y: auto; padding-bottom: 10px; }
.msg { max-width: 82%; padding: 12px 14px; border-radius: 14px; font-size: 14px; line-height: 1.55; color: var(--soft); }
.msg p + p, .msg p + ul, .msg ul + p { margin-top: 8px; }
.msg ul { display: grid; gap: 4px; padding-left: 4px; }
.msg b { color: #fff; }
.msg-ai { align-self: flex-start; background: var(--raised); border: 1px solid var(--line); border-radius: 4px 14px 14px 14px; }
.msg-me { align-self: flex-end; background: rgb(255 255 255 / 0.08); color: #fff; border-radius: 14px 4px 14px 14px; }
.msg-n { display: block; margin-bottom: 4px; font-family: var(--font-mono); font-size: 10.5px; letter-spacing: 0.1em; text-transform: uppercase; color: var(--rose); }
.text-link { color: var(--rose); text-decoration: underline; text-underline-offset: 3px; }
.confirm { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; margin-top: 10px; padding: 10px; border-radius: 10px; background: rgb(255 255 255 / 0.04); }
.confirm > span { flex-basis: 100%; color: #fff; }
.chips { display: flex; flex-wrap: wrap; gap: 6px; margin: 10px 0; }
.chip-btn { height: 30px; padding: 0 12px; background: none; cursor: pointer; }
.chip-btn:hover { border-color: rgb(255 255 255 / 0.3); color: #fff; }
.chat-form { display: flex; gap: 8px; }
.chat-form input { flex: 1; min-width: 0; height: 42px; padding: 0 14px; border-radius: 12px; border: 1px solid var(--line-strong); background: var(--raised); }
.chat-form .btn { height: 42px; }
.chat-foot { margin-top: 8px; font-size: 11.5px; color: var(--faint); }
/* Orbe flotante: abre el asistente desde cualquier módulo */
.orb-fab { position: fixed; right: 20px; bottom: 20px; z-index: 50; width: 64px; height: 64px; border-radius: 50%; box-shadow: 0 12px 30px rgb(0 0 0 / 0.5), 0 0 0 1px var(--line-strong); transition: transform 200ms var(--ease); }
.orb-fab img { width: 100%; height: 100%; border-radius: 50%; }
.orb-fab:hover { transform: scale(1.06); }
.orb-fab[hidden] { display: none; }

@media (max-width: 1100px) { .assistant { grid-template-columns: minmax(0, 1fr); } .ai-orb { width: 160px; } }
@media (max-width: 900px) {
  .inbox { grid-template-columns: minmax(0, 1fr); }
  .inbox-list { max-height: 320px; }
  .rules li { grid-template-columns: minmax(0, 1fr); gap: 4px; }
  .msg { max-width: 92%; }
  .orb-fab { width: 54px; height: 54px; right: 14px; bottom: 14px; }
}
@media (max-width: 640px) { .card-tools .src { display: none; } .inbox-detail { padding: 14px; } .ticket-top { flex-direction: column; } }